impactia’s privacy policy

At Impactia, we are committed to respecting and protecting the privacy of our customers and those who use our website. The following Privacy Statement provides details about how your personal information is collected and used. Impactia is the sole owner of information collected on this site. The amount of personal information you are required to supply is limited to that which is necessary to supply the service or carry out the transaction that you have requested. If additional information is requested, it is labeled as optional. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
Please Note:
1. Impactia does not read, use or share any email, email content or other personal identifiable information with any unauthorized individual or company nor does it use it to any other usage other than providing its services.
2. Impactia does not sell, rent or lease its customer lists, their mail addresses or mail contents to third parties.
3. Impactia does not keep the email content after it was enriched and successfully sent.
This Privacy Policy applies to all of the products, services and websites offered by Impactia or its subsidiaries or affiliated companies; collectively, Impactia’s “services.”

See also Impactia’s statement regarding GDPR

information we collect and how we use it

We offer services that require you to register for an account. In order to provide our full range of services, we may collect the following types of information:

• Information you provide – When you sign up for Impactia’s services or other we ask you for information such as your IP address (es) and domain(s) that the organization (you) uses. Depends on your choice for payment model, we (either directly and/or through third party providers) may ask for your credit card number or other payment account information which we maintain in encrypted form on secure servers. We may combine the information you submit under your account with information from other services or third parties in order to provide you with a better experience and to improve the quality of our services.

• Log information – When you access Impactia services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

• User communications – When you send email or other communications to Impactia, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

• Affiliated Impactia Services on other sites – We offer some of our services on or through other web sites. Personal information that you provide to those sites may be sent to Impactia in order to deliver the service. We process such information under this Privacy Policy. The affiliated sites through which our services are offered may have different privacy practices and we encourage you to read their privacy policies.

• Links – Impactia presents links in a format that enables us to keep track of whether these links have been followed. We use this information to provide customers with understating the effectiveness of their campaigns, and use it in our reports.

• Other sites – This Privacy Policy applies to Impactia services only. We do not exercise control over the sites that are linked to the banners that Impactia use in its enrichments. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

Impactia only processes personal information for the purposes described in this Privacy Policy and/or the supplementary privacy notices for specific services. In addition to the above, such purposes include:
Providing our services, including enrichment of organizational emails with marketing and sales materials of the organization.
Auditing, research and analysis in order to maintain, protect and improve our services;
Ensuring the technical functioning of our network;
Protecting the rights or property of Impactia or our users; and
Developing new services.

Impactia processes personal information on our servers. In some cases, we process personal information on a server outside your own country. We may process personal information to provide our services.

choices for personal information

When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this Privacy Policy and/or in the specific service privacy notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information (information we know to be related to confidential medical information, racial or ethnic origins, political or religious beliefs or sexuality and tied to personal information) for purposes other than those described in this Privacy Policy and/or in the supplementary service privacy notices, unless we have obtained your prior consent. 
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Impactiafeatures and services may not function properly if your cookies are disabled.

You can decline to submit personal information to any of our services, in which case Impactia may not be able to provide those services to you.

information sharing

Impactia only shares personal information with other companies or individuals outside ofImpactia in the following limited circumstances:

We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
We provide such information to our subsidiaries, affiliated companies or other trusted businesses (such as third parties through which processing of payment may be handled) or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures. You agree and acknowledge that your billing information shall be shares and available to third parties through which processing of payment may due to Impactia may be handled.
We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Impactia, its users or the public as required or permitted by law.
We may share with third parties certain pieces of aggregated, non-personal information, such as the number of emails sent by the system, for example, or how many users clicked on a particular banner. Such information does not identify you individually. 
Please contact us at the address below for any additional questions about the management or use of personal data.

information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to Impactia employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

data integrity

Impactia processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services or as otherwise permitted under this Policy. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.


Impactia regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy orImpactia’s treatment of personal information (including but not limited to requests to delete your personal information) by through this web site or by writing to us at

1988 Ford Dr.
Cleveland, OH 44106

When we receive formal written complaints at this address, it is Impactia’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Impactia and an individual or company.

changes to this privacy policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

At Impactia, your privacy is very important to us. Our privacy principles represent our commitment to ensuring that your personal information is safe and secure. If you believe that Impactia has not adhered to these policies, please contact us by e-mail at or postal mail, and we will use commercially reasonable efforts to promptly determine and remedy the problem.
If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time through this web site.

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